Governance on Pfisterer Consultinghttps://pfisterer.xyz/en/tags/governance/Recent content in Governance on Pfisterer ConsultingHugoenMon, 20 Apr 2026 11:15:00 +0200The Burrito That Wrote Python: What Chipotle's Chatbot Taught German Mittelstandhttps://pfisterer.xyz/en/news/chipotle-pepper-chatbot-python-ki-mittelstand/Mon, 20 Apr 2026 11:15:00 +0200https://pfisterer.xyz/en/news/chipotle-pepper-chatbot-python-ki-mittelstand/<p>Lunch break, 12:47. A developer is hungry. He opens the Chipotle app on his iPhone, taps into the support chat window, and asks the one question that should never belong there: <em>&ldquo;How do I reverse a linked list in Python?&rdquo;</em></p> <p>He expects what any support bot returns: &ldquo;Sorry, I can only answer questions about your order.&rdquo; Instead, Pepper, the bot behind that little chat window, comes back with a clean iterative solution, adds a runtime note, and then asks politely: &ldquo;What would you like for lunch?&rdquo;</p>